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What You Agree to When You Use sf250

Using sf250 means you accept the terms set out here — covering your account, your wallet activity via bKash, Nagad, or Rocket, and how we handle your data. Access to our platform depends on your local law and the eligible regions we serve.

Account ConditionsWallet & Payment RulesEligibility by RegionData HandlingContact Rights
sf250 What You Agree to When You Use sf250
LEGAL CONTACT

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a change to your account data, or need to raise a dispute, our support team handles legal queries through the channels below. We aim to respond to formal legal requests within a reasonable timeframe.

Live Chat Reach our support team directly through the live chat window in your account dashboard. Available for account and legal queries during staffed hours.
Email Support Send detailed legal or data-related requests to our support email. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Log in and visit the Help section to submit a formal request about your account terms, data access, or wallet transaction disputes.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your wallet data are handled with care. Here is what we do and what you can ask us to do on your behalf.

Data Retention

We keep your account and transaction records for as long as required by applicable regulations. You can request a summary of what we hold by contacting support through your account.

Cookie Use

We use cookies to keep your session active and to remember your wallet preferences. You can manage cookie settings through your browser; disabling them may affect account functionality.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account wallet.

Data Change Requests

To update or correct personal details on your account, submit a request via live chat or email with your account ID. We verify identity before making any changes.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and data rights on sf250.

Access depends on your local law and whether your region is eligible. We do not confirm legality for any specific location — that is your responsibility to verify before opening an account.

Log in and contact support via live chat or email with your account ID. We will confirm your identity and provide a summary of the data we hold on your account.

Any balance in your account wallet at the time of closure is reviewed under our terms. Eligible funds are returned to the payment method used, subject to verification of your identity.

Yes. Submit a deletion request through support with your account details. We will process it in line with applicable regulations, which may require us to retain certain transaction records.

Stop using the platform and contact support to close your account. Continued use after a terms update means you accept the revised conditions as they stand.

Raise it through the Help section in your account or via email support. Include the transaction date, amount, and the payment method used — bKash, Nagad, or Rocket — so we can investigate promptly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.